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Protection Benefits

90-Day Purchase Protection

Wherever you are, whatever happens, we’re looking out for you. Your purchase protection cover is immediate when you choose to buy non-consumable retail goods with your Ulster Bank credit card, Ulster Bank debit card or Ulster Bank cheque.

What are you covered Against?

Most new retail items that you buy are covered against accidental damage, fire or loss resulting from theft within the first 90 days of purchase. This cover also includes gifts.

30-Day Price Protection

Is there anything more annoying? You have just spent money on something new, only to see it reduced in a sale a few weeks later. Not if you’re a ufirst member. Your purchase will be protected against a price reduction for 30 days after you buy it. Cover is immediate when you purchase your goods in full with your Ulster Bank credit card, Ulster Bank debit card or Ulster Bank cheque.

1-Year Extended Warranty Service

Sometimes when you least expect it, the electrical appliances around your home let you down. For whatever reason your appliance breaks down and you’re faced with the possibility of hiring an expensive repair man or buying completely new appliances. It shouldn’t have to be this way. With ufirst it isn’t.

Legal Help Line

It is comforting to know that you have someone who can provide information for those times when things go wrong. ufirst offers a confidential legal helpline service that can provide you with valuable information on all kinds of legal matters.

How to contact the Helpline

Just phone ufirst membership services on 1890 925 067 between 8am and 8pm, Monday to Friday (except bank holidays) and 9am and 5pm, Saturday, quoting your membership number and you’ll be connected to one of our specialist legal helpline agents immediately.

To find out more on the above protection products please see out User Guide or just phone ufirst membership services on 1890 925 067 between 8am and 8pm, Monday to Friday ( except bank holidays) and 9am and 5pm, Saturday, quoting your membership number.


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Ulster Bank Limited. Registered in Northern Ireland. Registration Number R733 Registered Office: 11-16 Donegall Square East, Belfast BT1 5UB. Authorised and regulated by the Financial Services Authority and entered on the FSA Register (Registration Number 122315) except in respect of our consumer credit products for which Ulster Bank Ltd is licensed and regulated by the Office of Fair Trading. Calls may be recorded.